If you’re muted in an online video game, does that violate your Civil Rights?
At first I thought, duh, no, recalling all of my experiences dealing with internet trolls or players clearly violating a user agreement to cause chaos. Typically, if you’re rude or doing something that you aren’t supposed to do in an MMO and get kicked out, you deserve it. By using a privately owned platform, you’re consenting to their rules and regulations, and therefore agreeing to their policies as to what would warrant removal from a site. (8-year olds cursing on Club Penguin comes to mind.)
A recent Kotaku article details a situation in which Runescape player and streamer Amro Elansari sued Jagex, the game’s developer, after the company permanently muted him in the game in 2019. Elansari claimed this was a “violation of due process,” “discrimination,” and attacked his “free speech.” Elansari’s case failed in court, of course, and was not deemed a violation of Civil Rights. He had little ground to base his case off of, especially after accepting the Runescape user agreement prompted to every player upon signup.
While Elansari’s situation has minimal repercussions, it made me wonder how this situation would play out in a future heavily dominated by VR, AR, and other integrated tech. I can’t help but consider the isolating effects of Black Mirror’s episode White Christmas in which a character is essentially “blocked” from society. Due to a neural chip, the blocked man appears to everyone as a blurred out, static-y silhouette, and to the man, everyone else appears as the same silhouette with all conversations muted. By our standards, permanent isolation is a highly unethical, cruel punishment that would certainly violate our Civil Rights.
As technology continues to be seamlessly integrated into our everyday experiences, I believe that situations like Elansari’s could quickly sneak up on us and begin happening at a larger scale. Sure, it’s a bummer to be kicked off of Twitter or Instagram, but what if in the not-so-distant future, a large tech company facilitated all of our interactions? (Similar to Ready Player One, perhaps.) To be blocked or removed from a platform like that would be detrimental to one’s social health and wellbeing.
Our current MMO platforms and social media sites have donned government-like rules, as they are the kings of their small slice of digital reality, but have failed to implement strong and consistent government-like oversight to properly deal with situations like these that could extend into the future with heavier ramifications.
For now, Elansari’s situation and others similar to his may elicit an eye roll or a “he deserved it.” Yet, with the current speed and direction technology is headed in, and the ways in which it is melding with and changing our society and interactions, we may have to revisit our user agreements*.
“Once you have an augmented reality display, you don’t need any other form of display. Your smart phone does not need a screen. You don’t need a tablet. You don’t need a TV. You just take the screen with you on your glasses wherever you go.” -Tim Sweeney
*Speaking of user agreements…
Check out another post dedicated solely to the dark practices of user agreements!
Learn about a fun terms of service Google Chrome extension here.